Refund Policy
Cancel anytime. No refunds on past charges. You control when your subscription ends, and you are never billed again after you cancel. Amounts already charged for a billing period you have started are not refunded, prorated, or credited.
Why this policy
Eleutheria is a monthly subscription, currently $147 per month, that gives you ongoing access to the assessment, Eli, the full course library, and every related feature for as long as your subscription is active. Because access is granted immediately and continuously for the period you paid for, we do not offer refunds for a month already billed, whether or not you used the Service during that period.
How cancellation works
You can cancel at any time from your account, or by emailing support@geteleutheria.com. Cancelling stops all future billing. Your access continues through the end of the billing period you already paid for, and your subscription simply does not renew after that.
Billing errors
If you believe you were charged in error, such as a duplicate charge or a charge after you believe you had already cancelled, email support@geteleutheria.com with the date of the charge. We review billing-error reports directly and will correct a genuine error.
Free or promotional access
From time to time we may offer a promotional code or a trial period. If a promotional subscription converts to a paid one and you do not want it to continue, cancel before the promotional period ends; the no-refunds policy above still applies to any period that has already been billed.
Contact
Billing and cancellation questions can be sent to support@geteleutheria.com.